DroneDeploy incident
Various failure types: Map creation, some uploads, viewing Walks on mobile, integrations
Resolved after 48 minutes, affecting Uploads and Ground App and 1 more, on October 28, 2026.
Between 7:40 AM and 10:43 AM Pacific Time on 10/28/2026 (14:40 UTC and 17:43 UTC), some users may have experienced issues with Map creation, viewing Video Walks on Ground Mobile, Mobile 3D Scan upload, and Integrations due to an internal infrastructure issue. Engineering made appropriate adjustments, and the issue is resolved. Walks have started processing, but overlay creation and password reset requests will need to be re-tried by the user. Failed maps are automatically being re-sent for processing.
Affected components
Update timeline
- identified Oct 28, 2026, 05:27 PM UTC
Some users may be experiencing failures when performing some actions in DroneDeploy, including but not limited to map creation, uploading 3D Scans, viewing Walks on mobile, and working with integrations. Engineering has identified the issue and is working on remediation.
- resolved Oct 28, 2026, 06:15 PM UTC
Between 7:40 AM and 10:43 AM Pacific Time on 10/28/2026 (14:40 UTC and 17:43 UTC), some users may have experienced issues with Map creation, viewing Video Walks on Ground Mobile, Mobile 3D Scan upload, and Integrations due to an internal infrastructure issue. Engineering made appropriate adjustments, and the issue is resolved. Walks have started processing, but overlay creation and password reset requests will need to be re-tried by the user. Failed maps are automatically being re-sent for processing.
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