DroneDeploy incident

Emails not being delivered

Ongoing since 07:00 PM UTC, affecting Map Processing and Exports and 1 more.

identified Oct 26, 2026, 07:09 PM UTC

Engineering has identified the issue and is working on a fix for emails not being delivered from DroneDeploy.

Started
Oct 26, 2026, 07:00 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Oct 26, 2026, 07:00 PM UTC

Affected components

Map ProcessingExportsReportsSafety AI

Update timeline

  1. investigating Oct 26, 2026, 07:00 PM UTC

    Some users may be experiencing an issue where emails are not being delivered from DroneDeploy. This includes map completion, exports, password resets, and any other information delivered via email. Engineering is investigating with the highest priority.

  2. identified Oct 26, 2026, 07:09 PM UTC

    Engineering has identified the issue and is working on a fix for emails not being delivered from DroneDeploy.

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