Resolved after 58 minutes, affecting DroneDeploy.com, on June 11, 2026.
Between 1:07PM and 1:27PM Pacific Time (20:07 and 20:27 UTC) some users may have experienced a 500 error when attempting to access dronedeploy.com. This was due to a service issue with a third party software provider. The issue has been resolved and our team will continue to monitor to ensure ongoing stability.
Affected components
Update timeline
- investigating Jun 11, 2026, 08:10 PM UTC
Some users may be unable to access dronedeploy.com. Engineering is investigating.
- investigating Jun 11, 2026, 08:14 PM UTC
Users looking to log in to the DroneDeploy app can use https://www.dronedeploy.com/app2/login to navigate directly to the login page.
- identified Jun 11, 2026, 08:24 PM UTC
Our Engineering team has confirmed that the error is due to an issue with a 3rd party software provider. We are monitoring and will continue to update here as new information arises.
- monitoring Jun 11, 2026, 08:32 PM UTC
We are seeing recovery of dronedeploy.com. Our Engineering team will continue to monitor closely to ensure ongoing stability.
- resolved Jun 11, 2026, 09:08 PM UTC
Between 1:07PM and 1:27PM Pacific Time (20:07 and 20:27 UTC) some users may have experienced a 500 error when attempting to access dronedeploy.com. This was due to a service issue with a third party software provider. The issue has been resolved and our team will continue to monitor to ensure ongoing stability.
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