DroneDeploy experienced a major incident on September 25, 2026 affecting Dock Automation, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2026, 04:27 PM UTC
We are currently investigating a delay in maps generated from dock drones.
- identified Sep 25, 2026, 05:27 PM UTC
The issue has been identified and our team continues to work on a resolution.
- monitoring Sep 25, 2026, 08:02 PM UTC
A temporary fix has been put in place, and affected maps are being identified and reprocessed. Our team will continue to monitor until a full resolution has been achieved.
- resolved Sep 27, 2026, 01:46 AM UTC
Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller) uploads submitted through the background uploader. We identified the issue, applied a fix, and reprocessed all affected maps. We don't expect further impact.