DroneDeploy incident

Enterprise Phone Support Unavailable

Resolved after 2 hours 14 minutes, affecting Support: Live Chat/Phone/Tickets, on September 14, 2026.

resolved Sep 15, 2026, 12:09 AM UTC

We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.

Started
Sep 14, 2026, 09:55 PM UTC
Resolved
Sep 15, 2026, 12:09 AM UTC
Duration
2h 14m
Detected by Pingoru
Sep 14, 2026, 09:55 PM UTC

Affected components

Support: Live Chat/Phone/Tickets

Update timeline

  1. investigating Sep 14, 2026, 09:55 PM UTC

    Due to an outage with a 3rd party provider, the Enterprise Support phone line is currently unavailable. To contact Support, please email [email protected]. We will provide updates as they arise and appreciate your patience.

  2. resolved Sep 15, 2026, 12:09 AM UTC

    We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.

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