DrFirst incident

PDMP Third-Party Incident

Minor Resolved View vendor source →

DrFirst experienced a minor incident on August 27, 2026 affecting PDMP, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 07:49 PM UTC
Resolved
Aug 27, 2026, 10:12 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 27, 2026, 07:49 PM UTC

Affected components

PDMP

Update timeline

  1. investigating Aug 27, 2026, 07:49 PM UTC

    Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.

  2. investigating Aug 27, 2026, 08:46 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 27, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 27, 2026, 10:12 PM UTC

    This incident has been resolved.