DrFirst incident

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) Region 5

Minor Resolved View vendor source →

DrFirst experienced a minor incident on August 18, 2026 affecting E-Prescribing Desktop Region 5 (Rcopia), lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 06:58 PM UTC
Resolved
Aug 18, 2026, 07:28 PM UTC
Duration
29m
Detected by Pingoru
Aug 18, 2026, 06:58 PM UTC

Affected components

E-Prescribing Desktop Region 5 (Rcopia)

Update timeline

  1. investigating Aug 18, 2026, 06:58 PM UTC

    Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.

  2. resolved Aug 18, 2026, 07:28 PM UTC

    This incident has been resolved.