DrFirst experienced a minor incident on October 27, 2025 affecting DrFirst US Strategic & Premier Phone Support, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
DrFirst US Strategic & Premier Phone Support
Update timeline
- investigating Oct 27, 2025, 04:50 PM UTC
We are aware of an issue that is impacting end-user ticket submission on the Requests page in the Knowledge Help Center. We are actively investigating and will provide you with an update as soon as possible.
- resolved Oct 27, 2025, 05:34 PM UTC
This incident has been resolved.