DocuSign incident

Some CLM NA21 customers may experience latency and timeouts when logging in, browsing documents, or performing workflow tasks (DIRCA-3921)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on December 4, 2025 affecting NA21, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 12:46 AM UTC
Resolved
Dec 04, 2025, 12:51 AM UTC
Duration
4m
Detected by Pingoru
Dec 04, 2025, 12:46 AM UTC

Affected components

NA21

Update timeline

  1. investigating Dec 04, 2025, 12:46 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 04, 2025, 12:51 AM UTC

    This incident has been resolved.