DocuSign incident

Customers may have experienced intermittent latency and disruption using eSign services (Incident 6014)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on October 19, 2026 affecting eSignature (NA1) and eSignature (NA3) and 1 more component, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 11:23 PM UTC
Resolved
Oct 19, 2026, 11:23 PM UTC
Duration
–
Detected by Pingoru
Oct 19, 2026, 11:23 PM UTC

Affected components

eSignature (NA1)eSignature (NA3)eSignature (NA4)

Update timeline

  1. resolved Oct 19, 2026, 11:23 PM UTC

    Between 08:36 PM and 10:11 PM UTC, some customers may have experienced intermittent latency and disruption with eSign services. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.