DocuSign incident

Some customers may be unable to switch accounts within the eSign (DIRCA-4105)

Resolved on January 7, 2026.

resolved Jan 07, 2026, 07:45 PM UTC

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-01-07 07:45 PM UTC until 2026-01-08 01:32 PM UTC

Started
Jan 07, 2026, 07:45 PM UTC
Resolved
Jan 07, 2026, 07:45 PM UTC
Duration
–
Detected by Pingoru
Jan 07, 2026, 07:45 PM UTC

Update timeline

  1. resolved Jan 07, 2026, 07:45 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-01-07 07:45 PM UTC until 2026-01-08 01:32 PM UTC

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