DocuSign incident
Customers may experience errors executing workflows and uploading documents (Incident 5399)
Resolved after 5 minutes, affecting CLM (UAT NA11), on July 16, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-15 02:56 AM UTC until 2026-07-15 03:24 AM UTC.
Affected components
Update timeline
- investigating Jul 16, 2026, 03:27 AM UTC
We are actively investigating this issue.
- identified Jul 16, 2026, 03:27 AM UTC
We have identified the issue and a fix is being implemented.
- resolved Jul 16, 2026, 03:33 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-15 02:56 AM UTC until 2026-07-15 03:24 AM UTC.
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