DocuSign incident

Customers may experience errors executing workflows and uploading documents (Incident 5386)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on July 16, 2026 affecting UAT NA11, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 03:27 AM UTC
Resolved
Jul 16, 2026, 03:33 AM UTC
Duration
6m
Detected by Pingoru
Jul 16, 2026, 03:27 AM UTC

Affected components

UAT NA11

Update timeline

  1. investigating Jul 16, 2026, 03:27 AM UTC

    We are actively investigating this issue.

  2. identified Jul 16, 2026, 03:27 AM UTC

    We have identified the issue and a fix is being implemented.

  3. resolved Jul 16, 2026, 03:33 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.