DocuSign incident

CLM: Resolved Authentication/Access Issues in EU11 (Incident 5040)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 5, 2026 affecting EU11, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 11:03 PM UTC
Resolved
Jun 05, 2026, 11:03 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2026, 11:03 PM UTC

Affected components

EU11

Update timeline

  1. resolved Jun 05, 2026, 11:03 PM UTC

    An unexpected system dependency caused a temporary service disruption affecting a subset of accounts in the CLM EU11 environment between 21:09 UTC and 22:40 UTC on June 5, 2026. During this time, impacted users may have experienced authentication errors or issues accessing certain features. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-05 21:09 UTC until 2026-06-05 22:40 UTC