DocuSign incident

Users may experience report failures and loading delays in the EU11 and EU21 sites (incident 4896)

Notice Resolved View vendor source →

DocuSign experienced a notice incident on May 18, 2026 affecting EU11 and EU21, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 02:30 PM UTC
Resolved
May 18, 2026, 02:30 PM UTC
Duration
—
Detected by Pingoru
May 18, 2026, 02:30 PM UTC

Affected components

EU11EU21

Update timeline

  1. resolved May 18, 2026, 02:30 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-18 12:00 PM UTC until 2026-05-18 01:45 PM UTC.