Diligent incident
Third Party Manager - Third Party Manager is down in the US region
Diligent experienced a critical incident on February 24, 2026 affecting Third Party Manager (North America - US), lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Manager (North America - US)
Update timeline
- investigating Feb 24, 2026, 07:52 PM UTC
Third Party Manager is unavailable in the US Region
- identified Feb 24, 2026, 07:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 07:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 08:25 PM UTC
This incident has been resolved.