Diligent incident
Diligent One Platform - Login Failures Affecting Users - APAC
Critical Vendor's status page →
Resolved after 57 minutes, on October 30, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 30, 2026, 01:58 AM UTC
Users in APAC are experiencing an “Unexpected error” when logging in to Diligent One Platform, impacting access across Australia, Singapore and Japan. We are currently investigating. Thank you for your understanding and patience!
- identified Oct 30, 2026, 02:22 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 30, 2026, 02:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2026, 02:55 AM UTC
This incident has been resolved.
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