Diligent incident

Community – Site access unavailable – US

Resolved after 36 minutes, affecting Community (North America - Canada), on November 4, 2026.

monitoring Nov 04, 2026, 06:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 05:59 PM UTC
Resolved
Nov 04, 2026, 06:35 PM UTC
Duration
36m
Detected by Pingoru
Nov 04, 2026, 05:59 PM UTC

Affected components

Community (North America - Canada)

Update timeline

  1. investigating Nov 04, 2026, 05:59 PM UTC

    Some customers are currently unable to access their Community sites. Support teams currently working to solve issue.

  2. identified Nov 04, 2026, 06:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2026, 06:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2026, 06:35 PM UTC

    This incident has been resolved.

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