Diligent incident

Boards – Intermittent slow performance – CA

Resolved after 51 minutes, affecting Boards (North America - Canada), on November 3, 2026.

monitoring Nov 03, 2026, 05:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 05:05 PM UTC
Resolved
Nov 03, 2026, 05:57 PM UTC
Duration
51m
Detected by Pingoru
Nov 03, 2026, 05:05 PM UTC

Affected components

Boards (North America - Canada)

Update timeline

  1. investigating Nov 03, 2026, 05:05 PM UTC

    Some users in the Canada region experienced intermittent delays when accessing Diligent Boards and performing actions such as opening content, creating books, and uploading documents. Our teams are actively working to restore normal performance.

  2. monitoring Nov 03, 2026, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2026, 05:57 PM UTC

    This incident has been resolved.

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