Diligent incident

Boards - Some Clients Unable To Access Their Site Intermittently In APAC and CA Regions

Major Resolved View vendor source →

Diligent experienced a major incident on April 13, 2026 affecting Boards (North America - Canada) and Boards (Asia Pacific - Australia), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 08:23 AM UTC
Resolved
Apr 13, 2026, 09:14 AM UTC
Duration
51m
Detected by Pingoru
Apr 13, 2026, 08:23 AM UTC

Affected components

Boards (North America - Canada)Boards (Asia Pacific - Australia)

Update timeline

  1. investigating Apr 13, 2026, 08:23 AM UTC

    We are currently investigating this incident. Thank you for your patience.

  2. identified Apr 13, 2026, 08:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 08:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 09:14 AM UTC

    This incident has been resolved.