Diligent incident

Results - Service Degradation Impacting Users In Non-US Regions

Critical Resolved View vendor source →

Diligent experienced a critical incident on May 28, 2026 affecting Results (North America - Canada) and Results (Europe - Germany) and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 03:23 AM UTC
Resolved
May 28, 2026, 05:00 AM UTC
Duration
1h 36m
Detected by Pingoru
May 28, 2026, 03:23 AM UTC

Affected components

Results (North America - Canada)Results (Europe - Germany)Results (Europe - UK)Results (Africa - South Africa)Results (Asia Pacific - Australia)Results (Asia Pacific - Japan)Results (Asia Pacific - Singapore)Results (South America - Brazil)

Update timeline

  1. identified May 28, 2026, 03:23 AM UTC

    Users are experiencing service degradation in non US regions. We are currently investigating. Thank you for your understanding and patience.

  2. monitoring May 28, 2026, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:00 AM UTC

    This incident has been resolved.