Diligent experienced a critical incident on August 24, 2026 affecting Projects (North America - US), lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Projects (North America - US)
Update timeline
- investigating Aug 24, 2026, 03:20 PM UTC
Users in the US region may experience intermittent access issues when using Projects, including failures when loading or accessing content. The issue is affecting availability for some users in the US region.
- identified Aug 24, 2026, 03:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 24, 2026, 03:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 25, 2026, 09:59 PM UTC
This incident has been resolved.