pingoru pingoru Digidentity had 16 outages in the last 2 years totaling 67h 35m of downtime, averaging 0.7 incidents per month.
There were 16 Digidentity outages since November 21, 2024 totaling 67h 35m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are aware of an issue stopping users from accessing services hosted by another broker within the eHerkenning network. For updates on issues affecting other brokers, please see: https://eherkenning.nl/nl/hulp-en-contact/onderhoud-en-storingen
This incident has been resolved.
We have identified an issue causing some service providers connected to our eHerkenning broker to receive responses in a binding protocol other than expected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to an outage at the KVK, users registering for eHerkenning services may experience issues when entering KVK numbers. For more information, please see: https://status.kvk.nl
This incident has been resolved.
We've received reports that users with an eHerkenning account from KPN or Reconi are currently unable to log in to some services via eHerkenning. These users are seeing the error: 'One or more requested attributes is not listed in the attribute catalog' We've reported the issue to the relevant parties and have asked them to investigate ASAP.
The issues at KPN and Reconi have been resolved and users can log in normally again.
Due to a data centre outage, some Anoigo-hosted eHerkenning services may be unavailable at this time.
This incident has been resolved.
We are investigating an issue causing delays loading Digidentity webpages and interacting with the Digidentity Wallet app.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing login errors for users with chain authorisations (specifically those that are registered between multiple eHerkenning brokers).
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating an issue blocking eHerkenning users from logging in with Digidentity accounts. This issue occurs when users are asked to select attributes to share with eHerkenning services.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently experiencing an outage on our main webpage at https://www.digidentity.eu/. Customer services are unaffected, but general company information is temporarily unavailable.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue causing intermittent delays and outages across our end user-focused applications.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to a major regional internet outage, Digidentity services are currently unavailable. We apologise for the inconvenience.
Services appear to be restored. We are monitoring in case of further outages.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing a short downtime as a result of some scheduled maintenance. The cause has been identified, and a fix has been deployed. We are currently monitoring its progress.
eHerkenning services have stabilised. We will continue to monitor for issues.
This incident has been resolved.
We are currently investigating an issue causing various platform functions to be inaccessible.
We are continuing to investigate this issue.
Service is returning intermittently. Investigation is ongoing.
A fix has been implemented and service is stabilising.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue causing users to see login errors when accessing eHerkenning portal services such as the Belastingdienst Portaal.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue causing users to be unable to log into eHerkenning services via Digidentity.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to a technical issue at Gemeente Maastricht, users are currently unable to log in to the 'E-loket Gemeente Maastricht' service.
This incident has been resolved.