Digidentity incident

eHerkenning login via Digidentity authenticatiedienst (AD) unavailable

Critical Resolved View vendor source →

Digidentity experienced a critical incident on March 12, 2025 affecting Login Portal and eHerkenning Broker, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 02:15 PM UTC
Resolved
Mar 12, 2025, 02:53 PM UTC
Duration
38m
Detected by Pingoru
Mar 12, 2025, 02:15 PM UTC

Affected components

Login PortaleHerkenning Broker

Update timeline

  1. identified Mar 12, 2025, 02:25 PM UTC

    We have identified an issue causing users to be unable to log into eHerkenning services via Digidentity.

  2. identified Mar 12, 2025, 02:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 12, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2025, 02:53 PM UTC

    This incident has been resolved.