Digidentity incident

Network outage

Critical Vendor's status page →

Resolved after 2 hours 10 minutes, affecting Login Portal and Registration Services and 1 more, on November 17, 2025.

monitoring Nov 17, 2025, 09:27 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 17, 2025, 08:30 AM UTC
Resolved
Nov 17, 2025, 10:41 AM UTC
Duration
2h 10m
Detected by Pingoru
Nov 17, 2025, 08:30 AM UTC

Affected components

Login PortalRegistration ServicesSelf Service PortaleHerkenning BrokerCertificate AuthorityAPI serversSDK/IDKeSGNAutosignSERMI

Update timeline

  1. identified Nov 17, 2025, 08:54 AM UTC

    Due to a major regional internet outage, Digidentity services are currently unavailable. We apologise for the inconvenience.

  2. monitoring Nov 17, 2025, 09:00 AM UTC

    Services appear to be restored. We are monitoring in case of further outages.

  3. monitoring Nov 17, 2025, 09:27 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 17, 2025, 10:41 AM UTC

    This incident has been resolved.

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