Digidentity incident

eHerkenning broker: binding protocol issues

Major Resolved View vendor source →

Digidentity experienced a major incident on September 16, 2026 affecting eHerkenning Broker, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 08:00 AM UTC
Resolved
Sep 16, 2026, 11:12 AM UTC
Duration
3h 12m
Detected by Pingoru
Sep 16, 2026, 08:00 AM UTC

Affected components

eHerkenning Broker

Update timeline

  1. identified Sep 16, 2026, 08:10 AM UTC

    We have identified an issue causing some service providers connected to our eHerkenning broker to receive responses in a binding protocol other than expected.

  2. monitoring Sep 16, 2026, 08:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2026, 11:12 AM UTC

    This incident has been resolved.