Digidentity incident

Intermittent service outages

Minor Resolved View vendor source →

Digidentity experienced a minor incident on March 23, 2026 affecting Login Portal and Registration Services and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 02:00 PM UTC
Resolved
Mar 23, 2026, 03:05 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 23, 2026, 02:00 PM UTC

Affected components

Login PortalRegistration ServicesSelf Service PortalSDK/IDKeSGNSERMI

Update timeline

  1. identified Mar 23, 2026, 02:36 PM UTC

    We have identified an issue causing intermittent delays and outages across our end user-focused applications.

  2. monitoring Mar 23, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2026, 03:05 PM UTC

    This incident has been resolved.