DevRev Outage History
DevRev is up right nowPingoru has recorded 74 incidents for DevRev: 74 in the last 12 months and 36 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 250 of 720 (35%) |
| May 2026 | 3 | 17 of 744 (2%) |
| June 2026 | 6 | 17 of 720 (2%) |
| July 2026 | 4 | 59 of 744 (8%) |
| August 2026 | 11 | 29 of 744 (4%) |
| September 2026 | 16 | 69 of 720 (10%) |
| October 2026 | 11 | 52 of 744 (7%) |
| November 2026 | 1 | 3 of 140 (2%) |
Incidents, newest first
Minor November 2, 2026 Agent and Workflows Failures 2h 53m US EAST (NORTH VIRGINIA) (Workflows and Automations)
Started Nov 02, 2026, 12:15 PM UTC· resolved Nov 02, 2026, 03:08 PM UTC
- investigating Nov 02, 2026, 12:15 PM UTC
Agents and Workflows are currently experiencing intermittent errors and elevated latency. Our team is actively investigating the disruption and working toward a full resolution. We will keep this page updated with our progress.
- resolved Nov 02, 2026, 03:08 PM UTC
The issue affecting Agents and Workflows has been resolved. Some customers were unable to use these features as expected. We’ve addressed the issue and confirmed that service has recovered. We apologize for the inconvenience and thank you for your patience and understanding. We’re monitoring the service to help ensure it remains stable. If you continue to experience any issues, please reach out to our support team.
Major October 30, 2026 DevRev outage in the Japan region 2h 11m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai)), US EAST (NORTH VIRGINIA) (PLuG Platform), US EAST (NORTH VIRGINIA) (Computer) and 1 more
Started Oct 30, 2026, 04:01 AM UTC· resolved Oct 30, 2026, 06:12 AM UTC
- investigating Oct 30, 2026, 04:01 AM UTC
DevRev is currently unavailable to customers in the Japan region, including access to their organizations and computers. Our team is investigating the outage and working to restore service. We apologize for the disruption and will share updates as more information becomes available.
- resolved Oct 30, 2026, 06:12 AM UTC
The outage affecting DevRev and Computer in the Japan region has been resolved. Customers should now be able to access their organizations and use Computer normally. We apologize for the disruption and appreciate your patience. If you continue to experience issues, please contact our support team.
Minor October 28, 2026 Delays in processing timeline comments and events (US region) 3h 8m US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Issue Management), US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Conversation and Ticket Management) and 2 more
Started Oct 28, 2026, 09:20 AM UTC· resolved Oct 28, 2026, 12:28 PM UTC
- investigating Oct 28, 2026, 09:20 AM UTC
Since 09:20 UTC on October 28, 2026, we have seen delays in the background processing of timeline comments and events for workspaces hosted in our US region. Comments and events are saved and show up on records as usual, but the systems that act on them are running behind. While this continues, you may see: SLA and OLA tracking: SLA and OLA metrics and breach evaluations based on timeline activity may be delayed or temporarily inaccurate. Workflows: Workflows triggered by timeline comments or events may run later than expected. Dashboards: Dashboards and reports that use timeline comments and events may show stale data. No data has been lost. Once processing catches up, all delayed events will be processed in order, and SLA/OLA metrics, workflows, and dashboards will update on their own. We have identified the cause and are applying a fix. We will post another update within the next 60 minutes, or sooner if things change. We're sorry for the disruption this is causing you and your teams, and we appreciate your patience while we resolve it.
- investigating Oct 28, 2026, 11:01 AM UTC
We are currently experiencing degraded performance affecting some of our services. Our team is actively investigating and working to restore normal service.
- resolved Oct 28, 2026, 12:28 PM UTC
The delay in processing timeline comments and events has been resolved, and all delayed events have now been processed. SLA/OLA tracking, workflows triggered by timeline activity, and dashboards that use timeline data are back to normal. No data was lost.\ We're sorry for the disruption this caused, and thank you for your patience.
- resolved Oct 28, 2026, 12:28 PM UTC
The delay in processing timeline comments and events has been resolved, and all delayed events have now been processed. SLA/OLA tracking, workflows triggered by timeline activity, and dashboards that use timeline data are back to normal. No data was lost.\ We're sorry for the disruption this caused, and thank you for your patience.
Minor October 27, 2026 Increased Email Delivery latencies for AP-South Region 2h 41m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Conversation and Ticket Management), US EAST (NORTH VIRGINIA) (Workflows and Automations)
Started Oct 27, 2026, 06:00 AM UTC· resolved Oct 27, 2026, 08:41 AM UTC
- investigating Oct 27, 2026, 06:00 AM UTC
We are currently experiencing increased latencies in the AP-South region, causing delays with email deliveries and may also be affecting some application performance. Our team is actively working to resolve the issue and restore normal service. We appreciate your patience and will provide updates as soon as possible.
- investigating Oct 27, 2026, 07:33 AM UTC
We are currently experiencing increased latencies in the AP-South region, causing delays with email deliveries and may also be affecting some application performance. Our team is actively working to resolve the issue and restore normal service. We appreciate your patience and will provide updates as soon as possible.
- resolved Oct 27, 2026, 08:41 AM UTC
We apologise for the disruption. The issue has been resolved, and incoming emails are now processing normally. All pending emails have been processed, and email-based conversations and tickets are functioning as expected.
Minor October 23, 2026 Degraded performance and access issues with the DevRev app and Computer 58m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer), US EAST (NORTH VIRGINIA) (API (api.devrev.ai))
Started Oct 23, 2026, 08:27 AM UTC· resolved Oct 23, 2026, 09:25 AM UTC
- investigating Oct 23, 2026, 08:27 AM UTC
We’re investigating an issue that may cause slow performance or difficulty accessing the DevRev app and Computer. Our team is working to restore normal service. We apologize for the disruption and will share updates as we learn more.
- investigating Oct 23, 2026, 08:27 AM UTC
We’re investigating an issue affecting computer access through the web and Slack. We’re working to restore service and will share updates as more information becomes available.
- resolved Oct 23, 2026, 09:25 AM UTC
The issue affecting computer access through the web and Slack has been resolved. We’re sorry for the inconvenience and appreciate your patience and understanding while we addressed it. We’ve taken steps to restore service and are confident it is stable. If you continue to experience any issues, please reach out to our support team.
Minor October 22, 2026 Degraded performance and intermittent access to DevRev 21m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer)
Started Oct 22, 2026, 01:20 PM UTC· resolved Oct 22, 2026, 01:41 PM UTC
- investigating Oct 22, 2026, 01:20 PM UTC
Some customers may be unable to access the DevRev web app or Computer. Our team is investigating and working to restore access. We apologize for the disruption and will share updates as more information becomes available.
- resolved Oct 22, 2026, 01:41 PM UTC
The issue affecting DevRev performance and preventing ticket recipient addresses from loading has been resolved. Service is stable, and normal functionality has been restored. We apologize for the disruption and appreciate your patience. If you continue to experience any issues, please contact our support team.
- resolved Oct 22, 2026, 01:41 PM UTC
The issue affecting DevRev performance and preventing ticket recipient addresses from loading has been resolved. Service is stable, and normal functionality has been restored. We apologize for the disruption and appreciate your patience. If you continue to experience any issues, please contact our support team.
Minor October 13, 2026 Connectivity issues affecting some customers 2h 19m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (API (api.devrev.ai))
Started Oct 13, 2026, 05:06 PM UTC· resolved Oct 13, 2026, 07:25 PM UTC
- investigating Oct 13, 2026, 05:06 PM UTC
Customers connecting through the Newark CDN server are experiencing connectivity issues due to an issue with our CDN provider. We are working closely with them to restore access.
- resolved Oct 13, 2026, 07:25 PM UTC
We are pleased to inform you that the recent connectivity issues have been fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us.
Major October 7, 2026 Agent Trace downloads unavailable in the web application. 1d 9h US EAST (NORTH VIRGINIA) (Application (app.devrev.ai))
Started Oct 07, 2026, 08:16 AM UTC· resolved Oct 08, 2026, 05:54 PM UTC
- investigating Oct 07, 2026, 08:16 AM UTC
We are investigating an issue preventing users from downloading agent traces through the web application. Our team is actively working to resolve the issue and restore trace downloads.
- resolved Oct 08, 2026, 05:54 PM UTC
We are pleased to inform you that the issue impacting the ability to download agent traces through the web application has been resolved. Downloads are now functioning normally. Thank you for your patience.
Minor October 6, 2026 Search results may be delayed in the US East region 3h 50m US EAST (NORTH VIRGINIA) (Search)
Started Oct 06, 2026, 09:45 AM UTC· resolved Oct 06, 2026, 01:35 PM UTC
- investigating Oct 06, 2026, 09:45 AM UTC
Customers in the US East region may notice that newly added or updated information takes longer to appear in search results. You can continue to search existing information. Our team is working to resolve the issue. Customers in other regions are not affected.
- resolved Oct 06, 2026, 01:35 PM UTC
The issue causing delays in search results in the US East (N. Virginia) region has been resolved. Newly added or updated information now appears in search results as expected. We apologize for the inconvenience and thank you for your patience while we worked to resolve the issue.
Major October 6, 2026 Delays in new workspace setup, workflows and background updates (US East) 50m US EAST (NORTH VIRGINIA) (Conversation and Ticket Management), US EAST (NORTH VIRGINIA) (Workflows and Automations)
Started Oct 06, 2026, 05:30 AM UTC· resolved Oct 06, 2026, 06:20 AM UTC
- investigating Oct 06, 2026, 05:30 AM UTC
We have found a problem in our US East region that is slowing down background event processing. Customers may notice: Newly created workspaces take longer than usual to finish setup. Until setup completes, some actions, such as creating tickets, may not work. Workflows and automations that run on user, ticket and conversation changes may start late. Some delays have reached about 15 minutes. Updates to tickets, conversations and user records may take longer to appear in related views. No data has been lost. Delayed events are being processed in order. We have found the cause, and processing has started to recover. Some remaining delays will clear over the next while. We're sorry for the disruption this has caused you and your teams, and thank you for your patience. We'll post another update when processing is back to normal.
- resolved Oct 06, 2026, 06:20 AM UTC
This incident has been resolved. Background event processing in our US East region is back to normal, and all delayed workflows and updates have been processed. No data was lost.\ We'll share a detailed root cause analysis soon. We're sorry for the disruption and thank you for your patience.
- resolved Oct 06, 2026, 06:20 AM UTC
This incident has been resolved. Background event processing in our US East region is back to normal, and all delayed workflows and updates have been processed. No data was lost.\ We'll share a detailed root cause analysis soon. We're sorry for the disruption and thank you for your patience.
Minor October 2, 2026 Connectivity Issue with Data Integration Service 1h 12m US EAST (NORTH VIRGINIA) (Workflows and Automations)
Started Oct 02, 2026, 04:36 AM UTC· resolved Oct 02, 2026, 05:48 AM UTC
- investigating Oct 02, 2026, 04:36 AM UTC
We are currently experiencing a temporary disruption affecting some data synchronization services. Our team is actively working to resolve the issue and restore normal operation. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Oct 02, 2026, 05:48 AM UTC
We are pleased to inform you that the recent issue with the CDC Kafka Connect task has been successfully resolved. The problem involved a temporary disruption in the data synchronization process, which has now been addressed through our standard procedures. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please do not hesitate to contact our support team.
Minor October 1, 2026 Platform Performance Issue Affecting User Experience 29m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer)
Started Oct 01, 2026, 01:11 PM UTC· resolved Oct 01, 2026, 01:40 PM UTC
- investigating Oct 01, 2026, 01:11 PM UTC
We’re investigating an issue that may prevent some customers in the India region from signing in to or using DevRev. Customers may see a “Something went wrong” message. Our team is working to restore access and will provide an update as we learn more.
- resolved Oct 01, 2026, 01:40 PM UTC
The performance and availability issues affecting customers in the India region have been resolved. Services are operating normally, and customer access has been restored. We’re continuing to monitor our services, we apologize for the disruption and thank you for your patience.
Minor September 28, 2026 Login issues and slow performance in the Asia South region 26m US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Issue Management), US EAST (NORTH VIRGINIA) (Search) and 5 more
Started Sep 28, 2026, 04:47 AM UTC· resolved Sep 28, 2026, 05:13 AM UTC
- investigating Sep 28, 2026, 04:47 AM UTC
We are investigating an issue affecting customers in the Asia South region. Some users may be unable to log in, and logged-in users may experience slow page loads or difficulty completing actions such as tagging and changing stages. Our team is working to restore normal performance. We will provide an update as we learn more.
- resolved Sep 28, 2026, 05:13 AM UTC
The login and performance issues affecting customers in the Asia South region have been resolved. Login, page loading, and other actions should now be working normally. We’re continuing to monitor the service and apologize for the disruption.
Major September 26, 2026 DevRev app down in the India region 3h 20m US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Authentication (auth.devrev.ai)), US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai)) and 11 more
Started Sep 26, 2026, 06:10 AM UTC· resolved Sep 26, 2026, 09:30 AM UTC
- investigating Sep 26, 2026, 06:10 AM UTC
We’re investigating an issue that may prevent some customers in the India region from signing in to or using DevRev. Customers may see a “Something went wrong” message. Our team is working to restore access and will provide an update as we learn more.
- investigating Sep 26, 2026, 08:20 AM UTC
We're seeing some access return for customers in the India region, but DevRev remains slow and may still be unavailable at times. We've added capacity and are continuing to work on restoring reliable service. We're sorry for the disruption and will keep this page updated as we verify improvements.
- resolved Sep 26, 2026, 09:30 AM UTC
We are pleased to inform you that the recent outage affecting all organizations in the ap-south-1 region has been fully resolved. The issue was caused by a service disruption that has now been addressed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and functioning normally.
Minor September 25, 2026 Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) 1h 19m US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Conversation and Ticket Management) and 1 more
Started Sep 25, 2026, 07:26 AM UTC· resolved Sep 25, 2026, 08:45 AM UTC
- investigating Sep 25, 2026, 07:26 AM UTC
We are currently investigating an issue causing delayed execution for timeline comment and event-based workflows. Impacted workflows may experience latency before triggering. Our engineering team is actively working to resolve the issue and restore normal performance. We sincerely apologize for any inconvenience or operational disruption this may cause, and we will post updates as new information becomes available.
- resolved Sep 25, 2026, 08:45 AM UTC
The issue causing delays in processing timeline comments and event-based workflows has been fully resolved. All queued workflows have caught up, and execution times have returned to normal performance levels. Our team will continue to monitor system performance to ensure stability. Thank you for your patience.
Minor September 22, 2026 Intermittent access issues 3h US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Authentication (auth.devrev.ai))
Started Sep 22, 2026, 01:20 PM UTC· resolved Sep 22, 2026, 04:20 PM UTC
- investigating Sep 22, 2026, 01:20 PM UTC
We’re investigating an issue that may prevent some users from accessing DevRev or completing sign-in-related actions. Our team is actively working to restore normal access and will provide updates as more information becomes available.
- resolved Sep 22, 2026, 04:20 PM UTC
We are pleased to inform you that the recent database rate limit errors have been fully resolved. These issues were causing intermittent disruptions to your experience, but our team has taken the necessary steps to restore normal service. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as expected. If you continue to experience any issues or have concerns, please do not hesitate to contact us. Thank you for your continued trust.
Minor September 22, 2026 Incoming emails are not being processed 2h 11m US EAST (NORTH VIRGINIA) (Conversation and Ticket Management), US EAST (NORTH VIRGINIA) (Workflows and Automations)
Started Sep 22, 2026, 09:53 AM UTC· resolved Sep 22, 2026, 12:04 PM UTC
- investigating Sep 22, 2026, 09:53 AM UTC
We apologize for the disruption. We are investigating an issue preventing incoming emails from being processed. This affects all functionality that relies on inbound email, including email-based conversations and ticket creation. Our team is actively working to restore normal email processing.
- investigating Sep 22, 2026, 12:03 PM UTC
We apologise for the disruption. The issue preventing incoming emails from being processed has been fixed. Emails received during the incident are now being processed, and affected conversations and tickets are being created. We will provide another update once all pending emails have been processed.
- resolved Sep 22, 2026, 12:04 PM UTC
We apologize for the disruption. The issue has been resolved, and incoming emails are now processing normally. All pending emails have been processed, and email-based conversations and tickets are functioning as expected.
Minor September 20, 2026 Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events 2h 22m US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Timeline), US EAST (NORTH VIRGINIA) (Conversation and Ticket Management) and 1 more
Started Sep 20, 2026, 11:30 AM UTC· resolved Sep 20, 2026, 01:52 PM UTC
- investigating Sep 20, 2026, 11:30 AM UTC
We are currently investigating an issue causing delayed execution for timeline comment and event-based workflows. Impacted workflows may experience latency before triggering. Our engineering team is actively working to resolve the issue and restore normal performance. We sincerely apologize for any inconvenience or operational disruption this may cause, and we will post updates as new information becomes available.
- resolved Sep 20, 2026, 01:52 PM UTC
The issue causing delays in processing timeline comments and event-based workflows has been fully resolved. All queued workflows have caught up, and execution times have returned to normal performance levels. Our team will continue to monitor system performance to ensure stability. Thank you for your patience.
Major September 18, 2026 Computer app auto-closing unexpectedly 1h 28m US EAST (NORTH VIRGINIA) (Computer)
Started Sep 18, 2026, 06:28 AM UTC· resolved Sep 18, 2026, 07:57 AM UTC
- investigating Sep 18, 2026, 06:28 AM UTC
We are currently looking into an issue in which the Computer desktop application may shut down on its own following a period of inactivity. Our team is actively investigating the cause and evaluating an appropriate resolution.
- resolved Sep 18, 2026, 07:57 AM UTC
The issue causing the Computer desktop application to shut down automatically following a period of inactivity has been resolved. We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue.
Minor September 16, 2026 Platform Performance & Errors 45m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai))
Started Sep 16, 2026, 12:45 PM UTC· resolved Sep 16, 2026, 01:30 PM UTC
- investigating Sep 16, 2026, 12:45 PM UTC
We are experiencing degraded platform performance, causing slowness, navigation delays, and intermittent errors. This may impact email message loading and other platform interactions. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.
- resolved Sep 16, 2026, 01:30 PM UTC
The platform performance issue has been resolved, and services are operating normally. Email messages, navigation, and other platform interactions should now be functioning as expected.\ We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue. Thank you for your patience!
- resolved Sep 16, 2026, 01:30 PM UTC
The platform performance issue has been resolved, and services are operating normally. Email messages, navigation, and other platform interactions should now be functioning as expected.\ We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue. Thank you for your patience!
Minor September 16, 2026 Web App and Computer Access Issues (US-East) 50m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer)
Started Sep 16, 2026, 09:30 AM UTC· resolved Sep 16, 2026, 10:20 AM UTC
- investigating Sep 16, 2026, 09:30 AM UTC
We are currently investigating an issue affecting the web app and Computer for users in the US-East region. Some users may experience errors or degraded functionality. Our team is actively working on a resolution, and we will post updates as they become available. We apologize for any inconvenience.
- resolved Sep 16, 2026, 10:20 AM UTC
The issue affecting the web app and Computer for users in the US-East region has been mitigated. All systems are operating normally, and users should no longer experience errors or degraded functionality.\ Our team will continue to monitor performance to ensure ongoing stability. Thank you for your patience, and we apologize for the inconvenience.
- investigating Sep 16, 2026, 10:20 AM UTC
The issue affecting the web app and Computer for users in the US-East region has been mitigated. All systems are operating normally, and users should no longer experience errors or degraded functionality.\ Our team will continue to monitor performance to ensure ongoing stability. Thank you for your patience, and we apologize for the inconvenience.
Minor September 13, 2026 Elevated API latency in the India region 36m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer), US EAST (NORTH VIRGINIA) (API (api.devrev.ai))
Started Sep 13, 2026, 03:31 AM UTC· resolved Sep 13, 2026, 04:07 AM UTC
- investigating Sep 13, 2026, 03:31 AM UTC
We're currently investigating elevated latency and intermittent timeouts affecting some API requests and in-app experiences for customers hosted in the India (Mumbai) region. You may notice slower page loads, delayed API responses, or occasional timeouts in chat and support workflows. Our engineering team has identified the likely cause and is actively working on mitigation. We apologize for the inconvenience and will post an update as soon as we have more information.
- resolved Sep 13, 2026, 04:07 AM UTC
We have resolved the incident affecting API performance in the India (Mumbai) region. Our engineering team identified and mitigated the root cause, and all systems are now operating normally. We apologize for the disruption and appreciate your patience.
Minor September 11, 2026 Elevated API latency in the India region 30m US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)), US EAST (NORTH VIRGINIA) (Computer), US EAST (NORTH VIRGINIA) (API (api.devrev.ai))
Started Sep 11, 2026, 12:10 PM UTC· resolved Sep 11, 2026, 12:40 PM UTC
- investigating Sep 11, 2026, 12:10 PM UTC
We're currently investigating elevated latency and intermittent timeouts affecting some API requests and in-app experiences for customers hosted in the India (Mumbai) region. You may notice slower page loads, delayed API responses, or occasional timeouts in chat and support workflows. Our engineering team has identified the likely cause and is actively working on mitigation. We apologize for the inconvenience and will post an update as soon as we have more information.
- resolved Sep 11, 2026, 12:40 PM UTC
We have resolved the incident affecting API performance in the India (Mumbai) region. Our engineering team identified and mitigated the root cause, and all systems are now operating normally. We apologize for the disruption and appreciate your patience.
Minor September 10, 2026 Some Computer questions may not return results 1d 2h US EAST (NORTH VIRGINIA) (Computer)
Started Sep 10, 2026, 04:47 PM UTC· resolved Sep 11, 2026, 06:52 PM UTC
- investigating Sep 10, 2026, 04:47 PM UTC
We're aware of an issue where questions about certain datasets in Computer may not return an answer for some users. If you're affected, some of your questions may fail or come back empty. Questions about other datasets continue to work normally. No data has been lost — this only affects the ability to get answers from these datasets right now, and it will be restored once the issue is resolved. Our team is working on a fix and will post updates here. We apologize for the inconvenience and appreciate your patience while we resolve this.
- resolved Sep 11, 2026, 06:52 PM UTC
We have resolved the issue affecting dataset queries within Computer. Our engineering team has deployed a fix to restore complete answer availability, and all affected datasets are now functioning normally. We apologize for the inconvenience and appreciate your patience while we resolved this.
Minor September 9, 2026 Delayed search indexing for recently updated records 17h 49m US EAST (NORTH VIRGINIA) (Search)
Started Sep 09, 2026, 05:25 PM UTC· resolved Sep 10, 2026, 11:14 AM UTC
- investigating Sep 09, 2026, 05:25 PM UTC
We're currently investigating an issue where recently created or updated records may not appear in search results promptly. This affects search and retrieval of latest objects in our US region. Existing data and other functionality are unaffected. We sincerely apologize for the inconvenience this may be causing. Our team has identified the cause and is actively deploying a fix. We will keep this page updated as the backlog clears and normal indexing resumes.
- resolved Sep 10, 2026, 11:14 AM UTC
We are pleased to inform you that the recent issue involving search indexing delays for newly created or updated records in the US region has been successfully resolved. The underlying cause was identified and addressed promptly, ensuring that search functionality is now operating normally and all recent records are appearing in search results as expected. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and operating normally. If you experience any further issues or have questions, please do not hesitate to contact us.