DevRev incident

DevRev app down in the India region

Resolved after 3 hours 20 minutes, affecting US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)) and US EAST (NORTH VIRGINIA) (PLuG Platform) and 1 more, on September 26, 2026.

resolved Sep 26, 2026, 09:30 AM UTC

We are pleased to inform you that the recent outage affecting all organizations in the ap-south-1 region has been fully resolved. The issue was caused by a service disruption that has now been addressed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and functioning normally.

Started
Sep 26, 2026, 06:10 AM UTC
Resolved
Sep 26, 2026, 09:30 AM UTC
Duration
3h 20m
Detected by Pingoru
Sep 26, 2026, 06:10 AM UTC

Affected components

US EAST (NORTH VIRGINIA) (Application (app.devrev.ai))US EAST (NORTH VIRGINIA) (PLuG Platform)US EAST (NORTH VIRGINIA) (Timeline)US EAST (NORTH VIRGINIA) (Workflows and Automations)US EAST (NORTH VIRGINIA) (Application (app.devrev.ai))US EAST (NORTH VIRGINIA) (Authentication (auth.devrev.ai))US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai))US EAST (NORTH VIRGINIA) (PLuG Platform)US EAST (NORTH VIRGINIA) (Issue Management)US EAST (NORTH VIRGINIA) (Marketplace)

Update timeline

  1. investigating Sep 26, 2026, 06:10 AM UTC

    We’re investigating an issue that may prevent some customers in the India region from signing in to or using DevRev. Customers may see a “Something went wrong” message. Our team is working to restore access and will provide an update as we learn more.

  2. investigating Sep 26, 2026, 08:20 AM UTC

    We're seeing some access return for customers in the India region, but DevRev remains slow and may still be unavailable at times. We've added capacity and are continuing to work on restoring reliable service. We're sorry for the disruption and will keep this page updated as we verify improvements.

  3. resolved Sep 26, 2026, 09:30 AM UTC

    We are pleased to inform you that the recent outage affecting all organizations in the ap-south-1 region has been fully resolved. The issue was caused by a service disruption that has now been addressed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and functioning normally.

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