DevRev incident

DevRev app down in the Indi...

Major Resolved View vendor source →

DevRev experienced a major incident on September 26, 2026 affecting ASIA PACIFIC (SYDNEY) (Search) and ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)) and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 06:10 AM UTC
Resolved
Sep 26, 2026, 09:30 AM UTC
Duration
3h 20m
Detected by Pingoru
Sep 26, 2026, 06:10 AM UTC

Affected components

ASIA PACIFIC (SYDNEY) (Search)ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai))ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai))ASIA PACIFIC (SINGAPORE) (Authentication (auth.devrev.ai))ASIA PACIFIC (SINGAPORE) (Support Portal (support.devrev.ai))ASIA PACIFIC (SINGAPORE) (Plug Platform)ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management)ASIA PACIFIC (SINGAPORE) (Issue Management)ASIA PACIFIC (SINGAPORE) (Marketplace)ASIA PACIFIC (SINGAPORE) (Timeline)

Update timeline

  1. investigating Sep 26, 2026, 06:10 AM UTC

    We’re investigating an issue that may prevent some customers in the India region from signing in to or using DevRev. Customers may see a “Something went wrong” message. Our team is working to restore access and will provide an update as we learn more.

  2. investigating Sep 26, 2026, 06:23 AM UTC

    We’re investigating an issue that may prevent some customers in the India region from signing in to or using DevRev. Customers may see a “Something went wrong” message. Our team is working to restore access and will provide an update as we learn more.

  3. resolved Sep 26, 2026, 09:30 AM UTC

    We are pleased to inform you that the recent outage affecting all organizations in the ap-south-1 region has been fully resolved. The issue was caused by a service disruption that has now been addressed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and functioning normally.