DevRev incident

Incoming emails are not bei...

Minor Resolved View vendor source →

DevRev experienced a minor incident on September 22, 2026 affecting ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management) and ASIA PACIFIC (SINGAPORE) (Workflows and Automations), lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 09:53 AM UTC
Resolved
Sep 22, 2026, 12:04 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 22, 2026, 09:53 AM UTC

Affected components

ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management)ASIA PACIFIC (SINGAPORE) (Workflows and Automations)

Update timeline

  1. investigating Sep 22, 2026, 09:53 AM UTC

    We apologize for the disruption. We are investigating an issue preventing incoming emails from being processed. This affects all functionality that relies on inbound email, including email-based conversations and ticket creation. Our team is actively working to restore normal email processing.

  2. investigating Sep 22, 2026, 11:01 AM UTC

    We apologize for the disruption. We are investigating an issue preventing incoming emails from being processed. This affects all functionality that relies on inbound email, including email-based conversations and ticket creation. Our team is actively working to restore normal email processing.

  3. resolved Sep 22, 2026, 12:04 PM UTC

    We apologize for the disruption. The issue has been resolved, and incoming emails are now processing normally. All pending emails have been processed, and email-based conversations and tickets are functioning as expected.