DevRev incident

Degraded performance and intermittent access to DevRev

Resolved after 21 minutes, affecting US EAST (NORTH VIRGINIA) (Computer) and US EAST (NORTH VIRGINIA) (Application (app.devrev.ai)) and 1 more, on October 22, 2026.

resolved Oct 22, 2026, 01:41 PM UTC

The issue affecting DevRev performance and preventing ticket recipient addresses from loading for the one8 organization has been resolved. We’ve taken steps to restore normal service and confirm it is stable. We apologize for the inconvenience and thank you for your patience and understanding. If you continue to experience any issues, please reach out to our support team.

Started
Oct 22, 2026, 01:20 PM UTC
Resolved
Oct 22, 2026, 01:41 PM UTC
Duration
21m
Detected by Pingoru
Oct 22, 2026, 01:20 PM UTC

Affected components

US EAST (NORTH VIRGINIA) (Computer)US EAST (NORTH VIRGINIA) (Application (app.devrev.ai))US EAST (NORTH VIRGINIA) (Support Portal (support.devrev.ai))

Update timeline

  1. investigating Oct 22, 2026, 01:20 PM UTC

    Some customers may be unable to access the DevRev web app or Computer. Our team is investigating and working to restore access. We apologize for the disruption and will share updates as more information becomes available.

  2. resolved Oct 22, 2026, 01:41 PM UTC

    The issue affecting DevRev performance and preventing ticket recipient addresses from loading for the one8 organization has been resolved. We’ve taken steps to restore normal service and confirm it is stable. We apologize for the inconvenience and thank you for your patience and understanding. If you continue to experience any issues, please reach out to our support team.

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