Is DevRev down?

Some users are unable to access Computer on the web and mobile apps and may see a "Something went wrong" error. The desktop app is unaffected and can be used as a workaround. We've identified the cause and are deploying a fix.

We are pleased to inform you that the issue has been resolved. Access to Computer on web and mobile apps is fully restored, and all services are operating normally. We apologize for the disruption and thank you for your patience.

We are currently observing elevated latency in the ap-south-1 region, which may result in slower response times or intermittent delays across some services and features. Our team is actively investigating the issue and working to mitigate the impact. We will provide updates as more information becomes available.

We are pleased to inform you that the recent latency issues have been resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as intended. If you experience any further issues or have questions, please do not hesitate to contact our support team. Thank you for your continued trust.

We are investigating a service disruption affecting customers in our ap-south-1 region. Users in this region may experience errors or be unable to access the application. Our team has identified the cause and is actively working on a fix. We will share updates as recovery progresses and apologize for the disruption.

We are currently experiencing an outage affecting the Janus and MFZ APIs in the ap-south-1 region. Our team is actively working to resolve the issue and restore normal service. We will provide updates as soon as more information becomes available.

We are pleased to inform you that the recent outage affecting the ap-south-1 region, has been fully resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as expected.

Some customers in our India region may not see all their tickets in dashboards and analytics. Recent tickets have not synced into the reporting data, so any dashboard or widget showing ticket data may display fewer tickets than you actually have. Your data is safe — no tickets have been lost. We have identified the cause and are working on a fix. We're sorry for the inconvenience and appreciate your patience.

This issue is now resolved. Recent tickets in the India region have fully synced into the reporting data, and dashboards, widgets, and analytics are now displaying complete and accurate ticket counts. As noted, no tickets were ever lost — your data remained safe throughout. Thank you for your patience.

We're investigating an issue causing automated workflows to run with significant delays. Workflows are still executing, but you may notice they start later than expected. We're actively working on it and will share updates as we make progress.

We've identified that delays are being caused by processing lag in our event pipeline, which is impacting automated workflows, timeline events (updates on tickets/issues), SLAs, and snap-ins. Some webhook callbacks may also be delayed. Workflows and events are still processing, but you may continue to see delays until recovery completes. We'll post the next update shortly.

This issue is now resolved. Workflows, event updates, SLAs, snap-ins, and webhook callbacks are processing normally, and the backlog has fully cleared. Thank you for your patience.