Deputy incident

Unable to approve and discard timesheets

Major Resolved View vendor source →

Deputy experienced a major incident on August 6, 2025 affecting Deputy - USA and Deputy - AU and 1 more component, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 06:00 AM UTC
Resolved
Aug 06, 2025, 09:54 AM UTC
Duration
3h 53m
Detected by Pingoru
Aug 06, 2025, 06:00 AM UTC

Affected components

Deputy - USADeputy - AUDeputy - UK

Update timeline

  1. investigating Aug 06, 2025, 06:00 AM UTC

    We are currently investigating reports of being unable to approve and discard timesheets

  2. identified Aug 06, 2025, 06:19 AM UTC

    The cause of the issue has been identified and a fix for this is in progress

  3. identified Aug 06, 2025, 06:53 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 06, 2025, 07:53 AM UTC

    We have identified the issue, and a fix is being implemented.

  5. monitoring Aug 06, 2025, 08:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 06, 2025, 09:54 AM UTC

    This incident has been resolved.