Resolved after 2 hours 43 minutes, affecting Login Services and Deputy - USA and 1 more, on September 1, 2025.
We continue to monitor the recovery of the Deputy platform. All users should now be able to access without error.
Affected components
Update timeline
- investigating Sep 01, 2025, 04:44 AM UTC
We're currently investigating reports of customers getting a "504 error - Gateway timeout" when accessing Deputy.
- investigating Sep 01, 2025, 05:24 AM UTC
We are continuing to investigate this issue.
- identified Sep 01, 2025, 05:32 AM UTC
We have identified the issue and are actively working on a fix.
- monitoring Sep 01, 2025, 06:26 AM UTC
A fix has been deployed. iOS users of Deputy may still experience issues at this time.
- monitoring Sep 01, 2025, 06:55 AM UTC
We continue to monitor the recovery of the Deputy platform. All users should now be able to access without error.
- resolved Sep 01, 2025, 07:28 AM UTC
This incident has been resolved.
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