Deputy incident
Mandatory shift questions are appearing blank when timesheets are submitted
Resolved after 7 hours 8 minutes, affecting Deputy - USA and Deputy - AU and 1 more, on November 4, 2025.
A fix has been implemented and we're monitoring the results.
Affected components
Update timeline
- investigating Nov 04, 2025, 01:54 PM UTC
We are currently investigating
- investigating Nov 04, 2025, 05:14 PM UTC
We are still actively investigating. Further updates will be provided as new information becomes available.
- identified Nov 04, 2025, 06:11 PM UTC
We have identified the cause of the issue. Our engineering team is working on implementing a fix.
- identified Nov 04, 2025, 07:31 PM UTC
Our engineering team is still working on a fix.
- identified Nov 04, 2025, 08:35 PM UTC
Our engineering team has identified and tested a fix. They're now preparing to deploy it.
- monitoring Nov 04, 2025, 08:48 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Nov 04, 2025, 09:02 PM UTC
This incident has been resolved.
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