Deputy incident

Mandatory shift questions are appearing blank when timesheets are submitted

Minor Resolved View vendor source →

Deputy experienced a minor incident on November 4, 2025 affecting Deputy - USA and Deputy - AU and 1 more component, lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 01:54 PM UTC
Resolved
Nov 04, 2025, 09:02 PM UTC
Duration
7h 8m
Detected by Pingoru
Nov 04, 2025, 01:54 PM UTC

Affected components

Deputy - USADeputy - AUDeputy - UK

Update timeline

  1. investigating Nov 04, 2025, 01:54 PM UTC

    We are currently investigating

  2. investigating Nov 04, 2025, 05:14 PM UTC

    We are still actively investigating. Further updates will be provided as new information becomes available.

  3. identified Nov 04, 2025, 06:11 PM UTC

    We have identified the cause of the issue. Our engineering team is working on implementing a fix.

  4. identified Nov 04, 2025, 07:31 PM UTC

    Our engineering team is still working on a fix.

  5. identified Nov 04, 2025, 08:35 PM UTC

    Our engineering team has identified and tested a fix. They're now preparing to deploy it.

  6. monitoring Nov 04, 2025, 08:48 PM UTC

    A fix has been implemented and we're monitoring the results.

  7. resolved Nov 04, 2025, 09:02 PM UTC

    This incident has been resolved.