Deputy incident

EMEA – Bulk Import Feature Not Working

Notice Resolved View vendor source →

Deputy experienced a notice incident on December 18, 2025, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 12:45 PM UTC
Resolved
Dec 18, 2025, 03:15 PM UTC
Duration
2h 29m
Detected by Pingoru
Dec 18, 2025, 12:45 PM UTC

Update timeline

  1. investigating Dec 18, 2025, 12:45 PM UTC

    We are currently investigating an issue affecting the Bulk Import feature in the EMEA region. Users may experience failures or be unable to complete bulk imports. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. Further updates will be provided as they become available.

  2. monitoring Dec 18, 2025, 02:46 PM UTC

    A fix has been rolled out by the third party where the issue originated, and we are actively monitoring the situation

  3. resolved Dec 18, 2025, 03:15 PM UTC

    This issue is now resolved