Deputy incident

Schedule page not loading

Major Resolved View vendor source →

Deputy experienced a major incident on December 1, 2025 affecting Deputy - USA and Deputy - AU and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 05:28 AM UTC
Resolved
Dec 01, 2025, 06:29 AM UTC
Duration
1h
Detected by Pingoru
Dec 01, 2025, 05:28 AM UTC

Affected components

Deputy - USADeputy - AUDeputy - UK

Update timeline

  1. investigating Dec 01, 2025, 05:28 AM UTC

    We are currently investigating reports that the schedule page is blank or not loading for some customers.

  2. identified Dec 01, 2025, 05:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 05:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2025, 06:29 AM UTC

    This incident has been resolved.