Resolved after 2 hours 56 minutes, affecting Deputy - AU, on November 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Deputy - AU
Update timeline
- investigating Nov 17, 2025, 06:11 AM UTC
We're investigating reports that some Deputy Payroll customers aren't able to view payslips
- identified Nov 17, 2025, 06:27 AM UTC
The issue has been identified and a fix is being worked on
- identified Nov 17, 2025, 07:48 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 17, 2025, 08:27 AM UTC
We're still working on a fix for this issue. The next update will be in 60 minutes or sooner if substantive information is available to share.
- monitoring Nov 17, 2025, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2025, 09:07 AM UTC
This incident has been resolved.
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