Deputy incident

Unable to export timesheets to Gusto

Major Resolved View vendor source →

Deputy experienced a major incident on August 6, 2025 affecting Deputy - USA, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 11:46 PM UTC
Resolved
Aug 07, 2025, 03:28 AM UTC
Duration
3h 41m
Detected by Pingoru
Aug 06, 2025, 11:46 PM UTC

Affected components

Deputy - USA

Update timeline

  1. investigating Aug 06, 2025, 11:46 PM UTC

    We are currently investigating reports of being unable to export to timesheets to Gusto with 25+ employees

  2. identified Aug 07, 2025, 12:01 AM UTC

    The issue has been identified and we're implementing a fix

  3. identified Aug 07, 2025, 01:17 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 07, 2025, 01:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 07, 2025, 03:28 AM UTC

    This incident has been resolved.