Deputy incident

Reports not loading for EU customers

Minor Resolved View vendor source →

Deputy experienced a minor incident on August 7, 2025 affecting Deputy - UK, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 07:52 AM UTC
Resolved
Aug 07, 2025, 09:27 AM UTC
Duration
1h 34m
Detected by Pingoru
Aug 07, 2025, 07:52 AM UTC

Affected components

Deputy - UK

Update timeline

  1. investigating Aug 07, 2025, 07:52 AM UTC

    We are investigating Analytics reports aren't loading in the EU region

  2. identified Aug 07, 2025, 08:48 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Aug 07, 2025, 08:53 AM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Aug 07, 2025, 09:27 AM UTC

    This issue is now resolved