Is Depict down?
Last checked 4m agoNo incidents right now.
Depict is operational right now. Last checked 4m ago; the most recent incident resolved 11d ago.
Real-time Depict status, recent outages, and incident history — pulled directly from Depict's official status page at https://status.depict.ai every 5 minutes. Pingoru tracks 10 Depict services and has captured 10 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Depict reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Jul 27, 2026, 06:04 PM UTC
Type: Incident Duration: 1 hour and 8 minutes Affected Components: Portal (Supergrid merchandising app) Jul 27, 18:04:00 GMT+0 - Investigating - We are investigating reports of slow page loads in the merchant portal. Jul 27, 18:48:00 GMT+0 - Identified - We have identified a throughput ceiling in the network path between our edge platform and database as the cause of the slow page loads. Jul 27, 19:09:00 GMT+0 - Monitoring - We deployed a transport-protocol fix and are monitoring latency. Jul 27, 19:12:00 GMT+0 - Resolved - From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST); requests completed without errors and no data was lost. Root cause: a throughput ceiling in the network path between our edge platform and database, reached during an unusually large ingestion traffic surge. We deployed a transport-protocol fix at 21:09 CEST and latency returned to normal within three minutes. Follow-up capacity and alerting improvements are in progress.
Latest: Type: Incident Duration: 1 hour and 8 minutes Affected Components: Portal (Supergrid merchandising app) Jul 27, 18:04:00 GMT+0 - Investigating - We are investigating reports of slo…
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- Portal (Supergrid merchandising app)
Timeline · 4 updates
- investigating · Jul 27, 2026, 06:04 PM UTC
We are investigating reports of slow page loads in the merchant portal.
- identified · Jul 27, 2026, 06:48 PM UTC
We have identified a throughput ceiling in the network path between our edge platform and database as the cause of the slow page loads.
- monitoring · Jul 27, 2026, 07:09 PM UTC
We deployed a transport-protocol fix and are monitoring latency.
- resolved · Jul 27, 2026, 07:12 PM UTC
From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST); requests completed without errors and no data was lost. Root cause: a throughput ceiling in the network path between our edge platform and database, reached during an unusually large ingestion traffic surge. We deployed a transport-protocol fix at 21:09 CEST and latency returned to normal within three minutes. Follow-up capacity and alerting improvements are in progress.
Latest: From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST…
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Timeline · 1 update
- resolved · Jul 23, 2026, 08:00 PM UTC
Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:00 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:0…
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- Collections / Search
Timeline · 2 updates
- investigating · Jul 23, 2026, 08:00 PM UTC
We are currently investigating this incident.
- resolved · Jul 23, 2026, 08:10 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Jul 23, 2026, 05:36 PM UTC
Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with search and collections. Jul 23, 19:17:44 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with sear…
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See the full Depict outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Depict outage history →Or sign up free to get alerts when Depict breaks · 10 free monitors · No credit card
- Started Jul 27, 2026, 06:04 PM UTC · Resolved Jul 27, 2026, 06:04 PM UTC · —
- Started Jul 27, 2026, 06:04 PM UTC · Resolved Jul 27, 2026, 07:12 PM UTC · 1h 8m
- Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:00 PM UTC · —
- Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:10 PM UTC · 10m
- Started Jul 23, 2026, 05:36 PM UTC · Resolved Jul 23, 2026, 05:36 PM UTC · —
- Started Jul 23, 2026, 05:36 PM UTC · Resolved Jul 23, 2026, 07:17 PM UTC · 1h 41m