Is Depict down?
Last checked 10m agoNo incidents right now.
Depict is operational right now. Last checked 10m ago; the most recent incident resolved 4d ago.
Real-time Depict status, recent outages, and incident history — pulled directly from Depict's official status page at https://status.depict.ai every 5 minutes. Pingoru tracks 10 Depict services and has captured 15 incidents in the last 90 days (98.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Depict reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Portal (Supergrid merchandising app)
Timeline · 4 updates
- investigating · Jul 27, 2026, 06:04 PM UTC
We are investigating reports of slow page loads in the merchant portal.
- identified · Jul 27, 2026, 06:48 PM UTC
We have identified a throughput ceiling in the network path between our edge platform and database as the cause of the slow page loads.
- monitoring · Jul 27, 2026, 07:09 PM UTC
We deployed a transport-protocol fix and are monitoring latency.
- resolved · Jul 27, 2026, 07:12 PM UTC
From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST); requests completed without errors and no data was lost. Root cause: a throughput ceiling in the network path between our edge platform and database, reached during an unusually large ingestion traffic surge. We deployed a transport-protocol fix at 21:09 CEST and latency returned to normal within three minutes. Follow-up capacity and alerting improvements are in progress.
Latest: From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST…
-
-
Timeline · 1 update
- resolved · Jul 23, 2026, 08:00 PM UTC
Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:00 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:0…
-
- Collections / Search
Timeline · 2 updates
- investigating · Jul 23, 2026, 08:00 PM UTC
We are currently investigating this incident.
- resolved · Jul 23, 2026, 08:10 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 1 update
- resolved · Jul 23, 2026, 05:36 PM UTC
Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with search and collections. Jul 23, 19:17:44 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with sear…
-
- Collections / Search
Timeline · 3 updates
- identified · Jul 23, 2026, 05:36 PM UTC
Ongoing investigation into stability issues with search and collections.
- resolved · Jul 23, 2026, 06:20 PM UTC
This incident has been resolved.
- resolved · Jul 23, 2026, 07:17 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full Depict outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Depict outage history →Or sign up free to get alerts when Depict breaks · 10 free monitors · No credit card
- Started Jul 27, 2026, 06:04 PM UTC · Resolved Jul 27, 2026, 07:12 PM UTC · 1h 8m
- Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:00 PM UTC · —
- Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:10 PM UTC · 10m
- Started Jul 23, 2026, 05:36 PM UTC · Resolved Jul 23, 2026, 05:36 PM UTC · —
- Started Jul 23, 2026, 05:36 PM UTC · Resolved Jul 23, 2026, 07:17 PM UTC · 1h 41m
- Started Jun 10, 2026, 12:23 PM UTC · Resolved Jun 10, 2026, 12:23 PM UTC · —
- Started Jun 10, 2026, 12:23 PM UTC · Resolved Jun 10, 2026, 12:42 PM UTC · 19m
- Shopify portal down ResolvedStarted Jun 08, 2026, 08:31 AM UTC · Resolved Jun 08, 2026, 08:31 AM UTC · —