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Official status page: https://status.depict.ai · Polled every 5 minutes · 10 components tracked

Depict is operational right now. Last checked just now; the most recent incident resolved 12d ago.

Real-time Depict status, recent outages, and incident history — pulled directly from Depict's official status page at https://status.depict.ai every 5 minutes. Pingoru tracks 10 Depict services and has captured 10 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Depict reports a new incident — free for 5 monitors, no credit card.

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Depict uptime 99.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jul 27, 2026, 06:04 PM UTC · Resolved Jul 27, 2026, 06:04 PM UTC
    Timeline · 1 update
    • resolved · Jul 27, 2026, 06:04 PM UTC

      Type: Incident Duration: 1 hour and 8 minutes Affected Components: Portal (Supergrid merchandising app) Jul 27, 18:04:00 GMT+0 - Investigating - We are investigating reports of slow page loads in the merchant portal. Jul 27, 18:48:00 GMT+0 - Identified - We have identified a throughput ceiling in the network path between our edge platform and database as the cause of the slow page loads. Jul 27, 19:09:00 GMT+0 - Monitoring - We deployed a transport-protocol fix and are monitoring latency. Jul 27, 19:12:00 GMT+0 - Resolved - From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST); requests completed without errors and no data was lost. Root cause: a throughput ceiling in the network path between our edge platform and database, reached during an unusually large ingestion traffic surge. We deployed a transport-protocol fix at 21:09 CEST and latency returned to normal within three minutes. Follow-up capacity and alerting improvements are in progress.

    Latest: Type: Incident Duration: 1 hour and 8 minutes Affected Components: Portal (Supergrid merchandising app) Jul 27, 18:04:00 GMT+0 - Investigating - We are investigating reports of slo…

  2. Resolved 1h 8m
    Started Jul 27, 2026, 06:04 PM UTC · Resolved Jul 27, 2026, 07:12 PM UTC
    Portal (Supergrid merchandising app)
    Timeline · 4 updates
    • investigating · Jul 27, 2026, 06:04 PM UTC

      We are investigating reports of slow page loads in the merchant portal.

    • identified · Jul 27, 2026, 06:48 PM UTC

      We have identified a throughput ceiling in the network path between our edge platform and database as the cause of the slow page loads.

    • monitoring · Jul 27, 2026, 07:09 PM UTC

      We deployed a transport-protocol fix and are monitoring latency.

    • resolved · Jul 27, 2026, 07:12 PM UTC

      From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST); requests completed without errors and no data was lost. Root cause: a throughput ceiling in the network path between our edge platform and database, reached during an unusually large ingestion traffic surge. We deployed a transport-protocol fix at 21:09 CEST and latency returned to normal within three minutes. Follow-up capacity and alerting improvements are in progress.

    Latest: From 20:04 to 21:12 CEST a subset of merchant-portal page loads and collection-data requests were extremely slow (30 seconds to several minutes in the worst window 20:38–20:48 CEST…

  3. Resolved
    Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:00 PM UTC
    Timeline · 1 update
    • resolved · Jul 23, 2026, 08:00 PM UTC

      Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:00 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 10 minutes Affected Components: Collections / Search Jul 23, 20:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 23, 20:10:0…

  4. Resolved 10m
    Started Jul 23, 2026, 08:00 PM UTC · Resolved Jul 23, 2026, 08:10 PM UTC
    Collections / Search
    Timeline · 2 updates
    • investigating · Jul 23, 2026, 08:00 PM UTC

      We are currently investigating this incident.

    • resolved · Jul 23, 2026, 08:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved
    Started Jul 23, 2026, 05:36 PM UTC · Resolved Jul 23, 2026, 05:36 PM UTC
    Timeline · 1 update
    • resolved · Jul 23, 2026, 05:36 PM UTC

      Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with search and collections. Jul 23, 19:17:44 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 1 hour and 42 minutes Affected Components: Collections / Search Jul 23, 17:36:00 GMT+0 - Identified - Ongoing investigation into stability issues with sear…

See the full Depict outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 6 incidents View full outage history →