Is Depict down?
Last checked 3m agoNo incidents right now.
Depict is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.
Real-time Depict status, recent outages, and incident history — pulled directly from Depict's official status page at https://status.depict.ai every 5 minutes. Pingoru tracks 10 Depict services and has captured 11 incidents in the last 90 days (98.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Depict reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Collections / Search
Timeline · 3 updates
- investigating · Jun 10, 2026, 12:23 PM UTC
We are currently investigating this incident.
- resolved · Jun 10, 2026, 12:42 PM UTC
This incident has been resolved.
- monitoring · Jun 10, 2026, 12:44 PM UTC
We implemented a fix and are currently monitoring the result.
Latest: We implemented a fix and are currently monitoring the result.
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- Portal (Supergrid merchandising app)
Timeline · 2 updates
- investigating · Jun 08, 2026, 08:31 AM UTC
We are currently investigating this incident.
- resolved · Jun 08, 2026, 08:56 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · May 21, 2026, 06:39 AM UTC
Type: Incident Duration: 51 minutes Affected Components: Portal (Supergrid merchandising app), Ingestion (Supergrid merchandising app), Recommendations, Ingestion (Centra & Custom Shopify apps), Portal (app.depict.ai), Collections / Search May 21, 06:39:00 GMT+0 - Investigating - We are currently investigating this incident. May 21, 07:03:11 GMT+0 - Identified - We are seeing recovery for some customers. We are continuing to work on a fix for this incident. May 21, 07:11:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the recovery. May 21, 07:29:58 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 51 minutes Affected Components: Portal (Supergrid merchandising app), Ingestion (Supergrid merchandising app), Recommendations, Ingestion (Centra & Custom …
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- Collections / SearchPortal (app.depict.ai)RecommendationsPortal (Supergrid merchandising app)Ingestion (Supergrid merchandising app)Ingestion (Centra & Custom Shopify apps)
Timeline · 4 updates
- investigating · May 21, 2026, 06:39 AM UTC
We are currently investigating this incident.
- identified · May 21, 2026, 07:03 AM UTC
We are seeing recovery for some customers. We are continuing to work on a fix for this incident.
- monitoring · May 21, 2026, 07:11 AM UTC
We implemented a fix and are currently monitoring the recovery.
- resolved · May 21, 2026, 07:29 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Collections / SearchRecommendations
Timeline · 2 updates
- investigating · May 17, 2026, 06:30 PM UTC
The realtime API is showing degraded availability for a small percentage of customers
- resolved · May 17, 2026, 07:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Depict outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Depict outage history →Or sign up free to get alerts when Depict breaks · 10 free monitors · No credit card
- Started Jun 10, 2026, 12:23 PM UTC · Resolved Jun 10, 2026, 12:42 PM UTC · 19m
- Shopify portal down ResolvedStarted Jun 08, 2026, 08:31 AM UTC · Resolved Jun 08, 2026, 08:56 AM UTC · 25m
- Started May 21, 2026, 06:39 AM UTC · Resolved May 21, 2026, 06:39 AM UTC · —
- Started May 21, 2026, 06:39 AM UTC · Resolved May 21, 2026, 07:29 AM UTC · 50m
- Started May 17, 2026, 06:30 PM UTC · Resolved May 17, 2026, 07:41 PM UTC · 1h 10m
- Started May 17, 2026, 06:30 PM UTC · Resolved May 17, 2026, 06:30 PM UTC · —
- Infrastructure Uplift ResolvedStarted Apr 01, 2026, 08:30 PM UTC · Resolved Apr 01, 2026, 08:30 PM UTC · —
- Infrastructure Uplift ResolvedStarted Apr 01, 2026, 08:30 PM UTC · Resolved Apr 01, 2026, 08:30 PM UTC · —