Depict incident

Search API

Major Resolved

Depict experienced a major incident on September 23, 2026 affecting API - Shopper Facing (Collections / Search), lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 02:52 PM UTC
Resolved
Sep 23, 2026, 02:56 PM UTC
Duration
3m
Detected by Pingoru
Sep 23, 2026, 02:52 PM UTC

Affected components

API - Shopper Facing (Collections / Search)

Update timeline

  1. investigating Sep 23, 2026, 02:52 PM UTC

    We are currently investigating this incident.

  2. resolved Sep 23, 2026, 02:56 PM UTC

    We are continuing to work on a fix for this incident.