Dentally incident
Users are experiencing response across the application
Ongoing since 08:38 AM UTC, affecting Dentally Application and Dentally Portal and 1 more.
We continue to investigate the issue which is affecting the whole application (User Interface, APIs and Portal). Users will experience difficulty logging in and using any part of the application workflows.
Affected components
Update timeline
- investigating Nov 09, 2026, 08:38 AM UTC
Starting at 8am this moring users began experiencing application performance issues. User interface slow or not responding. We are investigating.
- investigating Nov 09, 2026, 09:05 AM UTC
We continue to investigate the root cause of the issue. At present we are increasing the system capacity to improve performance.
- investigating Nov 09, 2026, 09:32 AM UTC
We are continuing to investigate this issue.
- investigating Nov 09, 2026, 09:36 AM UTC
We continue to investigate the issue which is affecting the whole application (User Interface, APIs and Portal). Users will experience difficulty logging in and using any part of the application workflows.
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