Dentally incident

Issue with some emails being sent

Notice Resolved View vendor source →

Dentally experienced a notice incident on October 19, 2026 affecting Email, lasting 15h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 03:50 PM UTC
Resolved
Oct 20, 2026, 07:40 AM UTC
Duration
15h 50m
Detected by Pingoru
Oct 19, 2026, 03:50 PM UTC

Affected components

Email

Update timeline

  1. investigating Oct 19, 2026, 03:50 PM UTC

    We are investigating an issue where some emails are failing to be sent via our third-party email email delivery platform.

  2. identified Oct 19, 2026, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2026, 07:40 AM UTC

    This incident has been resolved.