Dentally incident

NHS connectivity

Critical Ongoing View vendor source →

Dentally is currently experiencing a critical incident affecting NHS Integration, which began 10h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 04:41 PM UTC
Resolved
Ongoing
Duration
● 10h 7m
Detected by Pingoru
Oct 21, 2026, 04:41 PM UTC

Affected components

NHS Integration

Update timeline

  1. investigating Oct 21, 2026, 04:41 PM UTC

    NHS claims for England and Wales are currently failing to transmit because of connection issues with the NHS servers.

  2. investigating Oct 21, 2026, 04:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 21, 2026, 05:33 PM UTC

    NHS claims for England and Wales are currently failing to transmit. NHSBSA services appear to be undergoing maintenance. We will continue to monitor the situation.