DaySmart incident

Billing System Outage

Ongoing since 01:26 PM UTC.

identified Nov 11, 2026, 01:26 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 11, 2026, 01:26 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Nov 11, 2026, 01:26 PM UTC

Update timeline

  1. identified Nov 11, 2026, 01:26 PM UTC

    We are currently experiencing an issue due to an outage with one of our billing platform vendors. Due to this a free trial may not be able to be started, access to billing information, or updating billing information may not be available. All access to the apps itself is unaffected and unless certain overages may be present in regards to text marketing, a text marketing campaign may not eb scheduled. We are aware of the issue and awaiting response from our vendor to help resolve the issue

  2. identified Nov 11, 2026, 01:26 PM UTC

    We are continuing to work on a fix for this issue.

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