DaySmart incident

Investigating Reports of Unwanted Text Messages

Ongoing since 01:25 AM UTC, affecting Messaging.

investigating Oct 31, 2026, 01:25 AM UTC

We are investigating reports of unexpected text messages being sent to clients from some customer accounts. We are working to understand the source and scope of this activity. If you or your clients receive a suspicious message, avoid clicking any links or sharing personal information. Please contact Support if you notice messages sent from your account that you did not authorize. We will share updates here as more information becomes available.

Started
Oct 31, 2026, 01:25 AM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Oct 31, 2026, 01:25 AM UTC

Affected components

Messaging

Update timeline

  1. investigating Oct 31, 2026, 01:25 AM UTC

    We are investigating reports of unexpected text messages being sent to clients from some customer accounts. We are working to understand the source and scope of this activity. If you or your clients receive a suspicious message, avoid clicking any links or sharing personal information. Please contact Support if you notice messages sent from your account that you did not authorize. We will share updates here as more information becomes available.

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