Datto experienced a critical incident on August 28, 2026 affecting EU - VSA114, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
EU - VSA114
Update timeline
- investigating Aug 28, 2026, 05:13 PM UTC
We are experiencing service disruption on EU - VSA114 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. - Kaseya Cloud Operations Team
- investigating Aug 28, 2026, 05:16 PM UTC
We are continuing to investigate this issue.
- resolved Aug 28, 2026, 06:23 PM UTC
This incident has been resolved.