Datto incident
Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform
Datto experienced a minor incident on October 1, 2026 affecting Web Application, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Oct 01, 2026, 02:41 PM UTC
We are aware of a problem where users can experience extended latency when navigating throughout the Kaseya Quote Manager Platform. The Kaseya Engineering Team are investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Oct 01, 2026, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 05:00 PM UTC
This incident has been resolved.