Datto incident
Datto SaaS protection - Backups currently paused des1-bfyii-1127
Datto experienced a minor incident on August 8, 2026 affecting SaaS Protection Backups, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 08, 2026, 05:15 PM UTC
We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-1127' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Aug 08, 2026, 08:55 PM UTC
The Kaseya R&D Team has implemented a fix to alleviate backups for customers hosted on the node des1-bfyii-1127. Backups success rates will be monitored for improvement
- monitoring Aug 08, 2026, 09:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 09, 2026, 01:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 10, 2026, 01:23 PM UTC
This incident has been resolved.