Datto incident

Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1'

Minor Resolved View vendor source →
Started
Apr 29, 2026, 02:30 PM UTC
Resolved
Apr 30, 2026, 12:59 PM UTC
Duration
22h 29m
Detected by Pingoru
Apr 29, 2026, 02:30 PM UTC

Affected components

SaaS Protection Backups

Update timeline

  1. identified Apr 29, 2026, 02:30 PM UTC

    We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Apr 29, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2026, 12:59 PM UTC

    This incident has been resolved.

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